Home / iPhone / ​Apple iPhone X early adopters: We love everything about the phone, except Siri

​Apple iPhone X early adopters: We love everything about the phone, except Siri

Video: Apple dominates smartphone trade income with iPhone X.

A brand new survey of iPhone X homeowners has discovered extraordinarily excessive ranges of satisfaction with each single key function of the system, however simply 20 p.c satisfaction with Siri.

Though Siri’s poor efficiency within the survey might not be a major surprise, the consequence for Apple’s digital assistant is a big deviation from the discovering by tech analyst Artistic Methods that general 97 p.c of consumers are glad with the system.

The corporate additionally discovered that 85 p.c of iPhone X homeowners are “very glad” with their system, which means a big portion of the general glad quantity aren’t simply glad however very glad.

See extra: iOS 11 tips and tricks for business professionals (free PDF)

Artistic Methods’ principal analyst Ben Bajarin said this consequence is among the highest ‘very glad’ rankings he is even seen with a tech product.

An earlier examine he performed with Wristly on how Apple Watch homeowners felt about that system discovered 97 p.c of consumers are glad, however solely 66 p.c are very glad.

The most recent survey appears to be like at satisfaction ranges with the iPhone X’s design, pace, digital camera, OLED show, FaceID, battery life, dealing with, and portrait-mode footage.

FaceID, which changed the house button and launched a serious change to how iPhone homeowners work together with the system, has been properly acquired, with a buyer satisfaction rating of over 90 p.c.

In addition to Siri, two options the place Apple might eke out increased ranges of satisfaction are portrait-mode footage and portrait-mode selfies. Nevertheless, even right here these two options have respectable scores of over 80 p.c and over 60 p.c, respectively.

Although Siri just isn’t distinctive to the iPhone X, Bajarin justifies its inclusion within the survey as a result of Apple made “distinctive optimizations with on-device efficiency and machine studying that exist with Siri on iPhone X because of the new processor design”.

That Siri wants to enhance is unlikely to come back as a shock to Apple, whose voice assistant is commonly seen as lagging behind AI voice assistants from Amazon, Microsoft, and Google. To alter this case, Apple recently hired Google’s former head of search and AI, John Giannandrea, to guide its machine-learning AI technique.

Apple can also be ramping up its hiring of engineers to work on Siri. According to Thinknum, Apple has posted tons of of Siri-related job listings for the reason that starting of the 12 months. Apple’s jobs web site presently lists 197 Siri-related vacancies.


The response from iPhone X homeowners to Siri stands out as significantly unhealthy in an in any other case constructive survey.

Picture: Artistic Methods

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