Home / Mobile / Ericsson software problem has been causing widespread cell phone outages

Ericsson software problem has been causing widespread cell phone outages

An issue with the software program in Ericsson tools is inflicting outages internationally, together with O2 customers in Nice Britain and SoftBank customers in Japan, based on a report in the Financial Times earlier right now.

Ericsson took blame for the outage in a press release. It apparently entails defective software program on sure Ericsson tools used on the affected firm’s cellular networks. Whereas Ericsson indicated it concerned a number of international locations, it appeared to attempt to reduce the impression by stating it concerned “community disturbances for a restricted variety of prospects.” The FT report indicated that it was truly affecting tens of millions of cellular prospects worldwide.

Regardless, the corporate stated that an preliminary evaluation attributed the issue to an expired software program certificates on the affected tools. Börje Ekholm, Ericsson president and CEO, stated they have been working to revive the service as quickly as potential, which in all probability isn’t quickly sufficient for individuals who don’t have a working cellphone in the mean time.

“The defective software program that has brought on these points is being decommissioned and we apologize not solely to our prospects but additionally to their prospects. We work arduous to make sure that our prospects can restrict the impression and restore their providers as quickly as potential,” Ekholm stated in a press release.

Whereas the press launch went on to say they’re working to revive the service all through the day, as of publishing this text, the O2 outage maps nonetheless confirmed issues within the London space and all through Nice Britain.

The AT&T and Verizon outage pages are additionally presently displaying outages within the U.S, however Ericsson reviews that these are unrelated to right now’s points with their tools, that are solely affecting prospects outdoors of the US.

(Word that Verizon owns this publication.)

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About Alejandro Bonaparte

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